Plugin Support Portal
BWTL Support
Documentation and support for all WordPress plugins from Black and White Digital.
Find your plugin below, check the documentation, and submit a ticket if you need further help.
Genealogy & Family History
AncestorPress
WordPress tools for displaying, managing, and publishing family history research. www.ancestorpress.com →
Free + ProFamily Trees
Display interactive family tree charts and member profiles on any WordPress page.
ProResearch Hub
A portal for genealogists to share research progress, sources, and findings with clients.
Coming SoonAI Addon
Biography generator, research planner, and document transcription powered by Claude AI.
WordPress Publishing Tools
PublisherKits
Essential content and publishing plugins for WordPress website owners and editorial teams. publisherkits.com →
BioBuilder
Author biography profiles with custom fields, photos, and shortcode display.
Smart Classification Engine
Automated content classification and category suggestion for editorial teams.
Job Boards Layout
Display job listings and careers pages using flexible layout templates.
Excerpt Builder
Custom post excerpt management with per-post control and shortcode output.
Business Directory Styler
Style and customise Business Directory Plugin listings to match your site design.
SocialPromoter
Automated social promotion tools for WordPress content and new post publishing.
Email List Management
OneTrueList
A unified subscriber list manager for WordPress, connecting multiple email service providers. onetruelist.com →
Free + ProOneTrueList
Core plugin: unified subscriber management, ESP connectors, import/export, and list hygiene.
Older Products
Legacy Plugins
These plugins are no longer under active development but continue to receive bug fixes and support.
WP-HR Manager
Human resources management for WordPress. Staff profiles, leave management, and HR records.
General Enquiries
Can't find your plugin?
Email us directly with the plugin name and your issue. We'll route your ticket to the right place.
Response time: 2 business days, Monday to Friday. Black and White Digital Ltd.